Contact Wellpoint
Provider Services
Available Monday through Friday from 8 a.m. to 6 p.m.
Phone:
844-421-5663 (TTY: 711)
Fax:
Wellpoint now sends providers emails with bulletins, policy updates, prior authorization info, educational opportunities, and more.
Email a provider relationship management representative
Did you know that most questions and issues can be resolved using the Wellpoint provider self-service tools? Please use Availity Essentials for inquiries like payment disputes, provider data updates, claims status, member eligibility, and more. You can also live chat with a Wellpoint representative from within the Availity Essentials platform using Payer Spaces.
For other issues, please contact a provider relationship management representative.
Additional contact resources
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.