Contact Wellpoint
For help with eligibility verification, claims and general provider questions, please contact Provider Services.
Provider Services
Wellpoint provider services are available by phone Monday to Friday 9:00 a.m. to 5:00 p.m.
Wellpoint is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.
Email a provider relationship management representative
Did you know that most questions and issues can be resolved by using the Wellpoint provider self-service tools? Please use Availity Essentials for inquiries like payment disputes, provider data updates, claims status, member eligibility, and more. You can also live chat with a Wellpoint associate from within the Availity Essentials Portal using Payer Spaces.
For other issues, please message a provider relationship management representative.
Resources
Coming soon
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.