Contact us
Have a question about DC Medicaid?
Reach out to Wellpoint District of Columbia, Inc. Enrollee Services via Live Chat. Our Enrollee Services representatives are here to help you with:
You can also reach a representative by phone Monday through Friday from 8:00 a.m. to 6:00 p.m. at 833-359-1384 (TTY 711).
Want to talk with a nurse?
Call 24-hour Nurse HelpLine at 833-359-1384 (TTY 711) for 24/7 medical advice. If you need help in another language, we offer no-cost translation services.
Save time with online services
With an online account, you can:
Not yet registered?
Visit us in person
If you have questions about Medicaid, enrollment, or just our plans in general, we welcome you to visit us at one of our Wellpoint DC Wellness Centers. Here you will find:
- An Enrollee Retention Associate who can help answer questions and address concerns about health plan benefits and services.
- In-person case management and care coordination services for enrollees.
- Medicaid 101 sessions that will provide updates on health plan benefits and services.
- Fun events like healthy cooking demonstrations, Wellness Wednesdays, Fitness Fridays, evening programs, and more.
Wellpoint DC Wellness Center addresses
609 H Street NE, Suite 101
Washington, DC 20002
Open Monday through Friday from 9:00 a.m. to 5:00 p.m.
1306-1308 Marion Berry Ave SE
Washington, DC 20020
Open Monday through Friday from 9:00 a.m. to 5:00 p.m.
For more information, please email us at DCenrollees@wellpoint.com.
This program is brought to you by the Government of the District of Columbia Department of Health Care Finance.