Transportation for members in Iowa

Getting to your doctor


We don’t want transportation issues to stand in the way of getting the healthcare you need. That’s why we work with Access2Care in Iowa to help you get to your medical appointments.

Scheduling a ride


Access2Care provides non-emergency medical transportation services for Iowa Health Link members. Rides to appointments must be scheduled two days in advance. To schedule a ride, call Access2Care at 844-544-1389, 7:30 a.m. to 6 p.m., Monday through Friday.


Be sure to have this information ready when you call:


Your Wellpoint member number. It’s on the front of your ID card.


Pickup and drop-off addresses.


Need information about your ride after booking it? Call Where’s My Ride at 844-544-1390.

Rides for minors


Iowa Health Link members ages 12 to 16 years may not ride alone unless a Consent and release of liability form is on file, or the minor is emancipated or pregnant. Members should complete this form prior to their first ride. Children ages 11 and younger must ride with a parent or guardian.


For more information or to book a ride online, visit the Access2Care website.

Have questions?


Check your member handbook or live chat with a representative in the Sydney Health app.