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Email an associate

Still need assistance?

 

The Availity website can answer most questions, plus you can live chat with an associate. If you still need assistance, this form will let you contact the Health Care Networks team. In the field below, please include the reference number provided to you from your live chat or phone call.

 

Non-participating healthcare professionals and dental providers should call the number on the back of the member’s ID card.

  1. Reference Form
  2. Section

Enter Reference Number/Case ID

A reference number is provided via Availity’s live chat or during a phone call with a representative. A case ID is assigned to existing requests.