Contact us
Self-service tools
Did you know that most questions and issues can be resolved by using our self-service tools? Please use the Availity Essentials provider website for inquiries like payment disputes, provider data updates, claims status, member eligibility. You can also live chat with an Availity associate from within the secure site.
Note: Please retain your reference number provided to you during your live chat or phone call.
How can we help you today?
Please select a category from our Resources Categories dropdown list to answer your question. If you cannot find the answer to your question, please fill out our Email form to contact a provider relationship management representative.
Resource categories
Still need assistance?
If you are still unable to resolve your concern using live chat or by phone, please retain your reference number from your live chat or phone call to request additional information from our Provider Relationship Account Management team.