Contact Wellpoint Texas, Inc.
Provider Services
Medicaid and CHIP:
Medicare Advantage:
Wellpoint STAR+PLUS MMP (Medicare-Medicaid Plan):
Fax
Email us
Bexar service area:
Dallas and Tarrant service areas:
Central, Northeast and West rural service areas:
El Paso service area:
Harris, Jefferson and Nueces service areas:
Lubbock service area:
Travis service area:
Email a provider relationship management representative
Did you know that most questions and issues can be resolved by using the Wellpoint provider self-service tools? Please use Availity Essentials for inquiries like payment disputes, provider data updates, claims status, member eligibility, and more. You can also live chat with a Wellpoint associate from within the Availity Essentials Portal using Payer Spaces.
For other issues, please message a provider relationship management representative.
Wellpoint is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.