Contact Wellpoint Texas, Inc.
Provider Services
Medicaid and CHIP:
Medicare Advantage:
Wellpoint STAR+PLUS MMP (Medicare-Medicaid Plan):
Fax
Email us
Contact your local Wellpoint health plan and Provider Relations representatives
Bexar service area:
Dallas and Tarrant service areas:
Central, Northeast and West rural service areas:
El Paso service area:
Harris, Jefferson and Nueces service areas:
Lubbock service area:
Travis service area:
Email a Provider Experience associate
Did you know that most questions and issues can be resolved by using the Wellpoint provider self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with a Wellpoint associate from within the Availity Portal.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond.
Wellpoint is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.