Training resources
Wellpoint offers training and tutorials to support providers in continuing their education.
Training resources
For physicians and healthcare professionals
Presentations, videos, and other training documentation will be added as they become available.
Trainings and tutorials
Provider Pathways - Doing Business with Wellpoint Medicare
2026 SNP Model of Care Training
Medicare risk adjustment provider documentation and coding guide
2025 Medicare Advantage Special Needs Plans and Model of Care overview
2024 SNP Model of Care Training
Appointment and availability and after-hours training
Appointment availability and after-hours access requirements
Medicare Advantage - Interactive Care Reviewer (ICR) FAQ
STAR+PLUS training resources
Employment Assistance and Supported Employment
Community First Choice training
For more information on the program, please visit our STAR+PLUS page.
Additional provider training resources
CMS Toolkit - Telehealth for Providers: What You Need to Know
Manuals and guides
Provider manual
Your provider manuals provide key administrative information, including the Quality Improvement program, the Utilization Management program, case management programs, claims appeals, reimbursement policies and other administrative information.
Related topics
SBIRT
Screening, brief intervention, and referral to treatment
SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.
Continuing medical education
Improving the patient experience
A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.
Resource library
Our full library of provider materials
Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.