Wellpoint District of Columbia, Inc. FAQ

Find answers to some of your frequently asked questions about the name change to Wellpoint DC.

Amerigroup District of Columbia, Inc. is becoming Wellpoint District of Columbia, Inc.

The Wellpoint name comes from the word “wellness,” because everyone deserves to live well. We believe focusing on the whole person is the foundation to living well. Because health is more than physical—it’s behavioral and social, too. While Wellpoint companies have served enrollees in many ways for more than 30 years, this is the next step for our parent company, Elevance Health, to simplify doing business with us.

Have more questions?

Just call Enrollee Services at 800-600-4441 (TTY 711), Monday through Friday from 8:00 a.m. to 6:00 p.m., or send us a secure message on the Sydney Health app.

Beginning June 16, 2025, you can call Enrollee Services at 833-359-1384 (TTY 711).

This program is brought to you by the Government of the District of Columbia Department of Health Care Finance.

Wellpoint District of Columbia, Inc. FAQ

Amerigroup District of Columbia, Inc. is becoming Wellpoint District of Columbia, Inc.

Why is Amerigroup DC becoming Wellpoint DC?

Will my primary care provider (PCP), pharmacies, and hospitals still be in-network?

Do I need to let my providers or pharmacies know my health plan name changed?

Will my benefits be affected with the new Wellpoint DC name change?

Will there be a new Wellpoint DC website?

Is the Sydney Health mobile app changing?

Will I get a new Wellpoint ID DC card?

Will there be a new Enrollee Services phone number?

Do I need to do anything to keep my coverage?

How do I update my address or phone number?

Have more questions?