Resource Library
Our full library of training materials
Find the exact training materials you’re looking for
Our full library of training resources is available — including toolkits, presentations, fliers, brochures, and other useful assets to help you master the skills and strategies to best serve our enrollees.
Training resources
Caring for Diverse Populations Toolkit
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) overview
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
Cultural Competency Patient Engagement Training
SBIRT Provider Training and Education
Overview of Consumer Assessment of Healthcare Providers and Systems® (CAHPS)
Manuals and guides
2023 Wellpoint DC Provider Training
Continuing medical education (CME) and additional resources
What Matters Most: Improving the Patient Experience
CAHPS | Agency for Healthcare Research and Quality
Physician Communication and Patient Adherence to Treatment: A Meta-analysis
Webinars
Coming soon!
Fliers and Brochures
Coming soon!
Interested in becoming a provider in the Wellpoint District of Columbia network?
We look forward to working with you to provide quality service for our enrollees.