Training resources
Wellpoint District of Columbia, Inc. offers training and tutorials to support providers in continuing their education.
For physicians and healthcare professionals
eLearning
Provider Pathways
Provider Pathways is a 24/7 educational resource that offers a foundation for doing business with Wellpoint District of Columbia, Inc. It is designed to be user friendly and gives you flexibility when scheduling training for yourself and your staff.
Note: In order to launch the Provider Pathways eLearning, please complete DC Provider Pathways registration.
Training resources
Trainings and tutorials
Presentations, videos, and other training documentation will be added as they become available.
Overview of Consumer Assessment of Healthcare Providers and Systems® (CAHPS)
CMS Toolkit - Telehealth for Providers: What You Need to Know
Additional provider training resources
Manuals and guides
Provider manual
The provider manual provides key administrative information, including the quality improvement program, the Utilization Management program, quality standards for participation, claims appeals, and reimbursement and administration policies.
Provider orientation
For providers with Wellpoint seeing Medicaid enrollees.
Cultural Competency Patient Engagement Training