Training resources
Wellpoint District of Columbia, Inc. offers training and tutorials to support providers in continuing their education.
For physicians and healthcare professionals
eLearning
Provider Pathways
Provider Pathways is a 24/7 educational resource that offers a foundation for doing business with Wellpoint District of Columbia, Inc. It is designed to be user friendly and gives you flexibility when scheduling training for yourself and your staff.
Note: In order to launch the Provider Pathways eLearning, please complete DC Provider Pathways registration.
Training resources
Trainings and tutorials
Presentations, videos, and other training documentation will be added as they become available.
Overview of Consumer Assessment of Healthcare Providers and Systems® (CAHPS)
CMS Toolkit - Telehealth for Providers: What You Need to Know
Additional provider training resources
Manuals and guides
Provider manual
The provider manual provides key administrative information, including the quality improvement program, the Utilization Management program, quality standards for participation, claims appeals, and reimbursement and administration policies.
Provider orientation
For providers with Wellpoint seeing Medicaid enrollees.
Cultural Competency Patient Engagement Training
Related topics
SBIRT
Screening, brief intervention, and referral to treatment
SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.
Continuing medical education
Improving the patient experience
A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.
Resource library
Our full library of provider materials
Having trouble finding the resource you are searching for? Check out our full library of provider materials to locate exactly what you are trying to find.
Interested in becoming a provider in the Wellpoint District of Columbia network?
We look forward to working with you to provide quality service for our enrollees.