Contact Us

Have a question about Wellpoint NJ FamilyCare?


Reach out to Wellpoint Member Services via Live Chat. Our Member Services representatives are here to help you with:


  PCP changes


  ID cards


  Member handbooks


  Understanding your benefits


  Finding a provider near you


  Free translation services


You can also reach a representative by phone Monday through Friday from 8 a.m. to 6 p.m. Eastern time at 833-731-2147 (TTY 711).

Want to talk with a nurse?


Call 24-hour Nurse HelpLine at 833-731-2147 (TTY 711) for free, 24/7 medical advice. If you need help in another language, we offer free translation services.

Save time with online services:


With an online account, you can:


  Change your PCP


  Print your ID card


  Update your contact info


  Email Member Services


Not yet registered?

Register your member account

Apply, enroll, or renew


Call NJ Family Care at 800-701-0710 (TTY 711) or visit the NJ FamilyCare website.