Referrals and preapprovals for Wellpoint

 

For some NJ FamilyCare/Medicaid services, you’ll need a referral from your primary care provider (PCP) before getting care.

When to get a referral

 

You’ll need to get a referral from your PCP before:

 

Meeting with a specialist.

 

Going to a hospital for nonemergency care.

 

Getting certain medicines, tests, and services.

Your PCP will need to send in a preapproval for:

  • Most surgeries, including some outpatient surgeries
  • All elective and routine inpatient services and admissions
  • Advanced imaging (MRAs, MRIs, CT, CTA scans)
  • Experimental and investigational treatments
  • Chiropractic services
  • Most behavioral health and substance abuse services, including psychological testing (except routine outpatient and emergency services)
  • Certain medicines and durable medical equipment (DME), including prosthetics and orthotics
  • Gastroenterology procedures, including upper endoscopy and bariatric surgery
  • Digital hearing aids
  • Home health and hospice services
  • Rehabilitation therapy (physical, occupational, respiratory, and speech)
  • Sleep studies
  • Managed long‐term services and supports
  • Out‐of‐area or out‐of‐plan care, except in cases of emergency
  • Some pain management testing and procedures

Have questions?

 

Check your member handbook or live chat with a representative through the online portal or the Sydney Health app.