Welcome, providers!
Find resources that help healthcare professionals do what they do best — care for our enrollees.
On July 1, 2025, Amerigroup District of Columbia, Inc. became Wellpoint District of Columbia, Inc.
Our new name fits with our brand vision to be a source of lasting wellness for our enrollees at all points in their health journey.
There is no action needed by our care providers. There will be no changes to your agreements or contract, reimbursement, or level of support — now or in the future — because of our new name. For enrollees, our new name will not cause any change to coverage or access to care.
For more information, please refer to our Frequently Asked Questions.
Ensure our enrollees are equipped to renew their Medicaid benefits
Help our enrollees prepare to renew their Medicaid healthcare coverage and benefits by educating them on what documents are needed to ensure their renewal form is completed accurately. Enrollees can submit their renewal form via web (preferred), phone, fax, mail, or in person.
For questions about eligibility, benefits, authorizations, claims status, and more; log in to Availity Essentials* and select Chat with Payer. For additional support, please use the following resources or contact us if more clarification is needed.
Availity access
The Availity website offers healthcare professionals free access to real-time information and instant responses in a consistent format, regardless of the payer.
With Availity, you can:
Request authorizations
Submit claims
Confirm eligibility
Provider Quick Reference Card
Utilize our Provider Quick Reference Card for information surrounding precertification and notification requirements, important contact information, revenue codes, and more.
Provider learning hub
Access the provider learning hub to assist with administering your enrollee’s health plan by using features like Availity’s multi payer tool and our payer spaces applications. Use our library of self-paced courses and instructor-led training sessions, available 24/7 at no cost so you can be prepared with the knowledge to assist our enrollees.
Provider News
Get the latest articles and announcements on claims filings, products, benefits, administrative updates, new and revised procedures and guidelines, prescription information, and more.
Featured resources
Pharmacy information
Search for up-to-date drug information, including hundreds of brand-name and generic medications.
Maternal child services
When it comes to our pregnant enrollees, we are committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our Taking Care of Baby and Me® program, which is a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.
Condition Care
Our Condition Care program is based on a system of coordinated care management interventions and communications designed to assist physicians and other providers in managing enrollees with chronic conditions.
Wellpoint is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.
Interested in becoming a provider in the Wellpoint District of Columbia network?
We look forward to working with you to provide quality service for our enrollees.