Here are some tips to help you get started with your Wellpoint Apple Health plan in Washington.
Five easy steps to get your plan going
1. Check the mail for your ID card
Once you have your ID card, remember to bring it to all your medical visits. If it’s been more than two weeks since you enrolled and you haven’t received it yet, give us a call at 833-731-2167 (TTY 711).
2. Create your online account
It’s quick and easy. Set up your account using the number on your ID card. Then you can use your online account to get your digital ID card, manage prescriptions, and connect to live chat.
3. Make an appointment with your primary care provider (PCP)
Your main doctor is called a primary care provider, or PCP. Your PCP is listed on your member ID card and in your online account. Call to make an appointment as soon as you can. All new Wellpoint members should see their PCP within 90 days of joining.
As a new member, you will fill out an Initial Health Screen (IHS). It is a short questionnaire that will help us connect you to care and doctors that fit your needs. You may be eligible for extra programs and services based on what you tell us.