Non-emergency medical transportation (NEMT) services
We partner with Access2Care to provide non-emergency medical transportation (NEMT) services for STAR, STAR Kids, and STAR+PLUS members. STAR+PLUS nursing facility members have limited benefits — the nursing facility will provide most of your transportation needs. NEMT services do not include ambulance rides — if you’re having an emergency, please call 911.
You should request NEMT services as early as possible. Rides to appointments must be scheduled at least two business days in advance. If you need to travel out of town, or out of your service area, please call at least five business days before you need a ride. Visit the Services Area page to learn about the location of your service area.
You can request a NEMT service with less than 48 hours’ notice in certain situations: