Wellpoint Negotiations with Baystate Health: What Our Members Need to Know

December 2024

Baystate Health and Wellpoint Reach Agreement
Baystate Health and Wellpoint announced on December 10, 2024, they have reached a new multi-year contract that maintains patients’ access to the doctors and nurses they know and trust. This means that Wellpoint members will continue to have access to all Baystate Health hospitals, facilities, doctor offices, convenient care, and ancillary service centers as well as its affiliated physicians through Baycare Health Partners on January 1, 2025 and beyond.

“We are extremely pleased to have reached a new agreement with Wellpoint and ensure continued access for health plan members to the care they receive at Baystate Health and our affiliated physicians through Baycare Health Partners,” said Peter D. Banko, President & CEO of Baystate Health. “From the beginning, our mutual goal was to ensure we continue to meet the needs of our patients today and in the future and protect their access to essential services in Western Massachusetts.”

“We worked tirelessly to come to an agreement that preserves access to high-quality, affordable care at Baystate Health for Wellpoint members,” said David Morales, general manager of Wellpoint. “We are pleased that our longstanding partnership with Baystate Health will continue promoting preventive care and supporting the whole health of the individuals our organizations serve across the Springfield region.”

Members with questions can contact Wellpoint Member Services through the Sydney Health app or by calling the number on their Wellpoint ID Card.