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Claims, eligibility, and reimbursement

Claims and reimbursement resources

File claims and check eligibility with Availity

Reimbursement and administrative policies

The reimbursement policies outline the basis for Wellpoint’s reimbursement of covered services. These policies are meant to help providers submit claims correctly, in accordance with the policies described.

 

The administrative policies listed below provide additional reimbursement information on services not included with the reimbursement policies:

 

 Fee Schedule Development and Maintenance

 

 Updates to non-participating Ambulatory Surgery Center (ASC) reimbursement policy

 

 Global Surgical Reimbursement Methodology – Facility

 

 Hospital Clinic Visits Facility Reimbursement

 

 Sepsis Clinical Validation Review

 

 Hospital At Home (HAH)

 

 Virtual Visits - Professional

 

 SOP for Partial Hospitalization Program and Intensive Outpatient Program

 

 Inpatient Readmissions

 

 Spravato (esketamine) Coding and Billing Guidelines

Filing electronic claims

Wellpoint complies with HIPAA 5010 Transaction Standards and Code Sets and with the electronic data interchange (EDI) standards for health care required by the Health Insurance Portability and Accountability Act (HIPAA). EDI is the computer-to-computer transfer of transactions and information. We encourage providers to submit claims electronically to improve productivity and efficiency.

 

Wellpoint has a strategic partnership with Availity to serve as our designated EDI gateway for all electronic data and transactions. Providers, billing services, and clearinghouses that wish to establish a direct connection can register to exchange EDI transactions at www.availity.com.

 

 Learn more about filing electronic claims

 

 Download this presentation for an outline of provider support tools