UniCare Massachusetts is now Wellpoint, effective July 1, 2024. New name, same commitment to you.

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Serving diverse populations

Tools to help achieve health equity


Patient panels are growing more diverse and needs are becoming more complex. Providers must have the knowledge, resources, and tools to offer culturally competent care. Wellpoint wants to help by offering the following comprehensive trainings and resources as we all work together to achieve health equity.

Comprehensive trainings: Individualized care every patient deserves

My Diverse Patients – Offers learning experiences and techniques, and helps you provide the individualized care every patient deserves, regardless of background.


Cultural competency and patient engagement – A training resource to increase cultural and disability competency to help you best support the health and healthcare needs of your diverse patients.


Caring for Diverse Populations toolkit – Designed to help providers and office staff increase effective communication by enhancing knowledge of the values, beliefs, and needs of diverse patients.


Resources to support diverse patients and communities – We’ve heard it all our lives: To be fair, you should treat everybody the same. But the challenge is that everybody is not the same – and these differences can lead to critical disparities not only in how patients access healthcare, but their outcomes as well. The COVID-19 pandemic has reignited public attention about the serious public health risks and consequences of disparities, and the critical need for health equity.

Resources for populations we serve