We don’t want transportation issues to stand in the way of getting the healthcare you need. That’s why we work with Tennessee Carriers to help you get to your medical appointments.
Scheduling a ride
Tennessee Carriers provides non-emergency medical transportation services for TennCare members. Rides to appointments must be scheduled three days in advance. You can schedule a ride on the Tennessee Carriers’ website or by calling 866-680-0633.
If you have access to transportation, you might be able to use TennCare’s Mileage Reimbursement Program. The programs pay eligible members up to $.60 per mile for trips to and from medical appointments.
Live close to a bus stop? Tennessee Carriers will give you a round-trip bus ticket for your TennCare medical appointment. Visit the Public Transit Services page for more information or call us at 833-731-2153 (TRS 711) to request a bus pass.
You’ll find answers in your member handbook, or you can live chat with a representative in the Sydney Health app.