Transportation for TN Medicaid members

Getting to your doctor


We don’t want transportation issues to stand in the way of getting the healthcare you need. That’s why we work with Tennessee Carriers to help you get to your medical appointments.

Scheduling a ride


Tennessee Carriers provides non-emergency medical transportation services for TennCare members. Rides to appointments must be scheduled three days in advance. You can schedule a ride on the Tennessee Carriers’ website or by calling 866-680-0633.


For more information on how to schedule your ride and other important tips, visit the Tennessee Carrier’s members page.

Mileage Reimbursement Program


If you have access to transportation, you might be able to use TennCare’s Mileage Reimbursement Program. The programs pay eligible members up to $.60 per mile for trips to and from medical appointments.

Bus Passes


Live close to a bus stop? Tennessee Carriers will give you a round-trip bus ticket for your TennCare medical appointment. Visit the Public Transit Services page for more information or call us at 833-731-2153 (TRS 711) to request a bus pass.

Have questions?


You’ll find answers in your member handbook, or you can live chat with a representative in the Sydney Health app.