Your Primary Care Provider (PCP)
Will I be able to use the same doctor when I join Wellpoint?
If your primary care provider (PCP) is in the Wellpoint plan, you can keep seeing them. If your PCP is not in our network, we can help you select a new one. You can also choose or change your PCP online by logging in to your secure account.
How do I change my PCP?
You can change your PCP at any time. To find a provider in your area, use our Find Care tool. Then, log in to your secure account to change your PCP. You can also call Wellpoint Member Services at 833-731-2153 (TRS 711) for help.
If you change your PCP, we’ll send you an updated ID card. But the change will start right away.
Do I need a referral for specialists?
In most cases, you’ll need a referral or OK from your PCP to visit a specialist. To find out if you need a specialist referral for care or services, please check your Member Handbook.