Plan Year Materials Are Now Available

Whether you're a new member or returning for another year, these resources are designed to help you make the most of your health plan and stay informed about your benefits.

What’s Included

You can access a full suite of documents and tools on our website, including:

• Welcome Letter – An overview of your plan and what to expect this year.
• Plan Benefit Summaries – Shows plan benefits for many medical and behavioral health services. 
• Summary of Benefits and Coverage (SBC) – Federal law requires health plans to give you a breakdown of plan coverage in a standardized format.
• Massachusetts Hospital List – Shows coverage and tiering for Massachusetts hospital by Wellpoint health plan.
• Member Handbooks – A comprehensive guide to your plan’s features, benefits, and how to get the care you need.
• Preventive Care Schedule – Stay up-to-date with recommended screenings, checkups, and vaccinations to help keep you and your family healthy.
• Pre-Approval and Authorization Information – Understand when you need approval for services and how to request it.
• More Helpful Resources – Additional documents, contact information and member resources to support your health and wellness journey.

How to Access

Navigate to your Wellpoint health plan page on our website and scroll to the Plan Year Materials section. You’ll find everything you need to start your plan year with confidence.

• Total Choice plan page
• PLUS plan page
• Community Choice plan page
• Medicare Extension plan page

Tip: Bookmark the page or download the materials so you can easily refer back to them throughout the year.

Need Help?

If you have any questions or need help accessing your materials, our Member Services team is here for you. Visit the Contact Us page on our website or call the number on the back of your member ID card.

We’re here to help you get the most out of your health plan—every step of the way.