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UniCare Now Offering Innovative Program to Reduce Hospital Admissions, Improve Health Outcomes for Older Adults

UniCare retiree members with chronic conditions can now access Senscio Systems’ Ibis Health, a personalized, at-home healthcare system.


February 28, 2023


ANDOVER, MASS. — UniCare is now offering an innovative, at-home solution to manage chronic conditions as part of its continuing efforts to improve the health of its members by simplifying the healthcare experience. Through its partnership with Senscio Systems, UniCare retiree members will have access to a new virtual chronic care management program called Ibis Health that supports each individual’s whole health through daily connected care, round-the-clock monitoring, and one-to-one monthly support. UniCare, which administers health benefits for nearly 200,000 Massachusetts state and municipal workers and retirees, will offer this to its Medicare Extension Plan members.


“Our mission at UniCare is to support our members’ health journey from birth through their retirement years and provide the tools and resources they need to better manage their health,” said David Morales, general manager of UniCare. “We know that healthcare needs to be more personalized and simplified for it to be truly effective, and this new platform helps us do just that for members living with chronic conditions.”


Individuals who qualify will have the opportunity to participate in this virtual-care program that turns the home into the first point of access for day-to-day healthcare. Members receive personal telehealth tools for convenient self-management of their conditions. To date, Ibis users, who are often older adults battling chronic conditions such as COPD, diabetes, and heart disease, are reporting 37 percent fewer hospital admissions.


“We are very excited that UniCare and Senscio have come together to offer Ibis to Medicare enrollees. For retirees managing chronic illnesses, Ibis Health is a fantastic and easy to use tool. If we can lower healthcare costs, while helping retirees live healthier and better lives, then that is a true win-win,” said Mass Retirees CEO Shawn Duhamel. “Healthier retirees have fewer hospital admissions, which in turn helps lower overall healthcare costs. We applaud UniCare and Senscio for coming together on this new initiative, which can only benefit both retirees and the Commonwealth.”


Piali De, CEO of Senscio Systems, said, “We are grateful for the forward thinking and member-first mindset of the UniCare team. We built Ibis with retirement age individuals in mind. As retirees live past the days filled with work, worry, and constant responsibilities we are proud to offer them more control of their own health and better quality of life through proactively managed health.

For more information about Ibis Health, visit ibishealth.org.


About UniCare
UniCare is a health benefits company with deep, long-standing roots in the Commonwealth of Massachusetts, serving Group Insurance Commission (GIC) members, retirees and their families for more than 30 years. The UniCare State Indemnity Plan provides health benefits exclusively to people insured through the GIC, offering a variety of plan options that provide comprehensive medical benefits. All of our plans also include coverage for prescription drugs and behavioral health services. Administrative services for the plan are provided by UniCare Life & Health Insurance Company. The Commonwealth of Massachusetts is solely responsible for determination of eligibility and payment of any amounts due under the plan.


About Senscio Systems Inc.
Senscio is advancing health care for consumers with complex chronic conditions. With purposely designed expert system and machine learning, combined with just-in-time clinical support, Senscio is enabling daily effective self-management and achieving high-value health outcomes. Founded in 2010, the company has developed the nation’s first AI-powered multiple chronic conditions management program known as Ibis Health, empowering thousands of members across New England to take control of their own quality of life and well-being from the comfort of their home while better supporting the providers who care for them. Senscio is based in Harvard, Massachusetts. For more information, please visit www.sensciosystems.com.


Media Contact:
Stephanie DuBois
Ph: (603) 541-2112