Wellpoint Receives NCQA Health Equity Accreditation
Health plan recognized as leader in supporting members’ access to high-quality healthcare in Massachusetts
May 19, 2025
WOBURN, MASS. – Wellpoint recently received a full three-year accreditation for health equity from the National Committee for Quality Assurance (NCQA), receiving a perfect score of 100 percent. This accreditation recognizes the health plan as a leader in supporting its members with access to high-quality, equitable healthcare. Wellpoint administers benefits for state and municipal employees, retirees, and their families insured through the Commonwealth of Massachusetts Group Insurance Commission.
“NCQA’s Health Equity Accreditation is recognition for the work we have done to identify our members’ social needs and prioritize addressing the root causes that drive poor health outcomes,” said Dr. Carolyn Langer, chief medical officer for Wellpoint. “This rating showcases our efforts to advance whole health and personalize the healthcare experience for those we serve. We’re committed to continually developing products and services that enable our members to access optimal care.”
NCQA, a nonprofit organization dedicated to improving healthcare quality, evaluates how well an organization creates a strategic framework that prioritizes health equity based on race, ethnicity, language, sexual orientation, and gender identity. It also evaluates the organization’s effectiveness in collecting data to create and offer language services and provider networks mindful of individuals’ cultural and linguistic needs, and identifying opportunities to reduce health inequities and improve care.
Highlights of Wellpoint’s efforts to address the whole-health needs of its members include:
- Launching Wellpoint’s Health Equity Community Advisory Committee to ensure services are accessible and appropriate for all members, considering the diversity of our communities.
- Working to close gaps in colorectal cancer screening rates among eligible Black members through an SMS text campaign reminding them to get their routine colonoscopy and offering assistance from Wellpoint’s clinical team in scheduling an appointment.
- Producing culturally tailored videos for breast cancer and colorectal cancer screenings specifically targeting Hispanic/Latino and Black members.
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About Wellpoint
Wellpoint is a health benefits company with deep, long-standing roots in the Commonwealth of Massachusetts, serving Group Insurance Commission (GIC) members, retirees, and their families for more than 30 years. Wellpoint provides health benefits exclusively to people insured through the GIC, offering a variety of plan options that provide comprehensive medical benefits. All of our plans also include coverage for prescription drugs and behavioral health services. Administrative services for the plan are provided by Wellpoint Life & Health Insurance Company. The Commonwealth of Massachusetts is solely responsible for determination of eligibility and payment of any amounts due under the plan. For more information, go to wellpointmass.com.
About NCQA
NCQA is a private, nonprofit organization that has been dedicated to improving health care quality for 35 years. NCQA Accredits and Certifies a wide range of health care organizations. It also Recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make informed health care choices. NCQA can also be found at Twitter/X @ncqa and on LinkedIn at linkedin.com/company/ncqa.
Media Contact:
Stephanie DuBois
stephanie.dubois@elevancehealth.com