Your service coordination team
Your service coordinator will help make sure all your care and services work together. He or she is part of your service coordination team and works with you to create a Plan of Care to meet your health needs and goals. Your service coordination team will also help you get approvals for needed care and services. Ask your service coordinator about Wellpoint Member Rewards and get rewarded for doing healthy activities.
You can reach your service coordinator by calling Member Services at 855-878-1784 (TTY: 711). The call is free.