Supporting members in leading healthier lives and connecting them to needed resources begins in the community. We partner with local community resources — such as schools, advocacy groups, community and faith-based organizations, and local businesses — to address community priorities and specific health concerns.
Creating solutions together
We stay actively engaged in local communities, listening to priorities and needs to help ensure we continually evolve to meet those needs. One way that we gain feedback in markets is through Listening Tours: sitting down with our stakeholders, including members, community organizations, advocates, and key provider associations. Some solutions we have implemented due to our Listening Tours include:
- Offering LiveHealth Online to enhance telehealth capabilities.
- Implementing additional value-based payment programs for providers.
- Creating new housing, employment, & food programs.
- Reducing over 200 authorizations for providers.
- Developing dozens of new value-added services for our members.
Our associates' commitment
At Wellpoint, our people are our differentiator. We come from diverse backgrounds and experiences, but what we have in common is passion, respect, imagination, and a commitment to making health care better for our members and our communities.
Our associates at an affiliated plan partnered with Walgreens, community-based organizations, and faith-based organizations to offer COVID-19 vaccine pop-up events in communities where health disparities exist.
Valued Partner Organizations
Little Free Library
Through our partnership with Little Free Library, their Native Community Project has improved access to books and promoted literacy by placing 64 of their libraries across tribal lands encompassing several states.
“The Turtle Mountain Chippewa (Ojibwa) Reservation sits south of the Canadian border just east of central North Dakota. The area, like most reservations, is plagued with poverty and unemployment. Because of the poverty buying books is not a priority or often even an option. The Little Free Library will provide the only community library on the Turtle Mountain Reservation in a location that is highly accessible to the community, both to children and adults.”
Family Services, Inc.
We have partnered with the non-profit organization Family Services, Inc. in Maryland since 2002, serving on their Policy Council and Health Advisory Board, as well as supporting numerous community events and programs. Within the past year alone, over 700 parents have attended health educations classes that we facilitated on topics ranging from nutrition to oral health to community safety.
Wellpoint is partnering with David's Legacy Foundation to educate children and communities about the harmful effects of cyber-assisted bullying. In addition to expanding their awareness campaign, we launched a pilot through one of our affiliated plans that focuses on student-developed campaigns to curb cyber abuse.
Learn more about what we do
Children and youth in foster care
Wellpoint and its affiliated plans coordinate care for more than 121,000 children, adolescents and young adults in foster care, adoption assistance, and juvenile justice programs across the country.
Wellpoint seeks out new and better ways to improve member health outcomes, quality of life, and access to high quality, cost-efficient care and services.
What our associates say
“It starts with listening first. We use a person-centered approach to identify members' goals… and then put the services and supports in place that will help them achieve that.”
– Tina, Wellpoint associate