How to contact us for Texas MMP

Have a question?


Call Member Services at 855-878-1784 (TTY: 711) Monday through Friday from 8 a.m. to 8 p.m. local time.


This call is free. We can help you:

  • Understand your benefits
  • Find a provider near you
  • Get decisions about care and services you’ve asked for


Save time with online services

With an online account, you can:

To access these great features, log in or register your account.

Need help in other languages or formats?


If you need help understanding what's on this site or if you need information in another language, large print, braille, or audio, please call Member Services toll free at 855-878-1784 (TTY: 711). This service is free. We also offer free interpreter services.

Speak with a nurse anytime


Sometimes you’ll have health questions late at night, on the weekends, or on holidays. We understand. No matter what day or time it is, you can talk to a registered nurse by calling our 24-hour Nurse Helpline at 855-878-1784 (TTY: 711). This call is free.

Need help enrolling with Wellpoint?


If you need help or have questions about enrollment in Wellpoint STAR+PLUS MMP, call Member Services at 855-878-1784 (TTY: 711). The call is free.


To enroll, call the STAR+PLUS Help Line at 877-782-6440 (TTY: 711 or 800-735-2989) Monday through Friday from 8 a.m. to 6 p.m. Central time. The call is free.