Your primary care provider (PCP) is the doctor that you will see for most of your healthcare needs and is listed on your ID card. Your PCP will:
- Get to know you and your health history.
- Work with you to find specialists, treatment plans, and medicines when needed.
When you’re sick or hurt, always call your PCP first (unless it’s an emergency). If you haven’t seen your PCP before, call and make a new patient appointment as soon as you can. It is a good idea to see your PCP when you are well to help your doctor learn about your medical history before any health issues occur.
You can change your PCP anytime.
- To find a PCP in our plan, use our Find Care search tool.
- To change your PCP, log in to your secure account or chat with a representative via Live Chat.