Specialty pharmacy

If you have a complex or chronic health condition that requires special medicine, you can get the medicine you need.



CarelonRx Specialty Pharmacy provides your specialty medications. These medications are delivered to your home or shipped to a local CVS pharmacy for pickup. There is no cost for this service. You can even get reminders when you need a refill.


Get your specialty medication


With CarelonRx, you get:


  • Free shipping with confidential, on-time delivery


Order your medicine online at any time. You can choose to have your prescription mailed to you or shipped to a local CVS retail pharmacy where you can pick it up. And, you can track your order until it arrives.


  • 24/7 access to trained professionals


A Care Team led by highly trained pharmacists and nurses is ready to assist you. They can talk to you about your condition and are specially trained to help. You can reach the Care Team at 833-255-0646 (TTY 711), 24 hours a day, 7 days a week.


  • Individualized care


If you have side effects, your Care Team will work with you to manage them. Nurses are available to assist with infusions in your home. They can also instruct you on how to inject medications.

Member resources


Log in to your account to manage your specialty prescriptions. You can:


  • Order a refill
  • Check your order status
  • View your prescriptions


Your care team support


Call Specialty Pharmacy Member Services at 833-255-0646 (TTY 711) anytime day or night to speak with your Care Team.