Member materials

Get the information you need about your health care


We want you to have easy access to all the documents you need to manage your health.


Member handbooks


Your member handbook is your go-to-guide for health services. It will help you learn:

  • How to use your benefits
  • How to choose a primary care provider
  • How to get help if your doctor's office is closed
  • How to reach Wellpoint Member Services if you have questions
  • Your rights and responsibilities as a Wellpoint member


Member handbook (English) 

Member handbook (Spanish) 


Member forms


Member Authorization Form – Medical (English) 

Member Authorization Form – Medical (Spanish) 


Appeals and grievances


Learn how to file an appeal or grievance 


New to Wellpoint?


As a new member, we know you have questions. Learn more about your plan.


Visit new member welcome