Get the information you need about your health care
We want you to have easy access to all the documents you need to manage your health.
Your member handbook is your go-to-guide for health services. It will help you learn:
- How to use your benefits
- How to choose a primary care provider
- How to get help if your doctor's office is closed
- How to reach Wellpoint Member Services if you have questions
- Your rights and responsibilities as a Wellpoint member
Member handbook (English)
Member handbook (Spanish)
Member Authorization Form – Medical (English)
Member Authorization Form – Medical (Spanish)
Appeals and grievances
Learn how to file an appeal or grievance
New to Wellpoint?
As a new member, we know you have questions. Learn more about your plan.
Visit new member welcome