Health Care Benefit Managers

Wellpoint Washington 2026 Marketplace

 

A health care benefit manager (HCBM) is any person or entity that provides services to or acts on behalf of a health carrier or employee benefits program.

 

HCBMs directly or indirectly impact the determination or use of benefits for or patient access to health care services, drugs and supplies. They include, but are not limited to, specialized benefit types, such as pharmacy, radiology, laboratory and mental health.

 

Effective Jan. 1, 2022, health care benefit managers (HCBMs) will be required to register with the Washington state Office of the Insurance Commissioner (OIC). Here we list the HCBMs that Wellpoint currently contracts with, carriers and the services they provide.

 

For more information on HCBMs, visit the OIC website.

Overview of HCBMs and Services

Entity Name

Service Provided

Advanced Medical Reviews, LLC

Dispute resolution, grievances or appeals to benefits determinations

Carelon Behavioral Health, Inc.

Utilization reviews, outcome management, dispute resolution, grievances or appeals determinations

Carelon Global Solutions India LLP

Claims processing and repricing, benefit determinations, payment or payment authorization to providers and facilities

Carelon Global Solutions Philippines, Inc.

Prior authorization or preauthorization of benefits or care, utilization reviews

Carelon Health, Inc.

Outcome management, case management

Carelon Insights, Inc.

Payment integrity and subrogation services

Carelon Medical Benefits Management, Inc.

Outcome management, utilization reviews

CarelonRx, Inc.

Pharmacy Benefits Manager

Cotiviti, Inc.

Payment or payment authorization to providers and facilities

EyeMed Vision Care, LLC

Vision provider network management

MCMC Services, LLC

Dispute resolution, grievances or appeals to benefits determinations

Lone Star Consulting Services, LLC

Dispute resolution, grievances or appeals to benefits determinations

Network Medical Review Company, LLC

Dispute resolution, grievances or appeals to benefits determinations

Prest & Associates, LLC

Dispute resolution, grievances or appeals to benefits determinations

Zelis Healthcare, LLC

Payment or payment authorization to providers and facilities

Service Provided

Entity Name

Advanced Medical Reviews, LLC

Dispute resolution, grievances or appeals to benefits determinations

Carelon Behavioral Health, Inc.

Utilization reviews, outcome management, dispute resolution, grievances or appeals determinations

Carelon Global Solutions India LLP

Claims processing and repricing, benefit determinations, payment or payment authorization to providers and facilities

Carelon Global Solutions Philippines, Inc.

Prior authorization or preauthorization of benefits or care, utilization reviews

Carelon Health, Inc.

Outcome management, case management

Carelon Insights, Inc.

Payment integrity and subrogation services

Carelon Medical Benefits Management, Inc.

Outcome management, utilization reviews

CarelonRx, Inc.

Pharmacy Benefits Manager

Cotiviti, Inc.

Payment or payment authorization to providers and facilities

EyeMed Vision Care, LLC

Vision provider network management

MCMC Services, LLC

Dispute resolution, grievances or appeals to benefits determinations

Lone Star Consulting Services, LLC

Dispute resolution, grievances or appeals to benefits determinations

Network Medical Review Company, LLC

Dispute resolution, grievances or appeals to benefits determinations

Prest & Associates, LLC

Dispute resolution, grievances or appeals to benefits determinations

Zelis Healthcare, LLC

Payment or payment authorization to providers and facilities